Support Center

General

• Ice Cream Social

  • ICS: How to Check if Influencers Have Reached the Campaign Goal
  • ICS: How to View Campaign Analytics
  • ICS: WooCommerce Integration Instructions
  • ICS: Shopify Integration Instructions
  • ICS: BigCommerce Integration Instructions
  • ICS: How to Edit a Campaign

• Enterprise Knowledge Base

  • New Product Overview: Custom User Levels
  • Enterprise: New Ticket Changes Feature
  • Enterprise: Refunding an Order
  • Enterprise: Creating Schedules for Asymmetrical Event Recurrences
  • Enterprise: Adding a Promocode and Auto-applying Promocode URLs
  • Enterprise: Creating a Schedule for a Recurring Ticketed Event
  • Enterprise: Seat Pricing Guide & Tutorial
  • Enterprise: How Print Boca FGL tickets on an Apple/Mac
  • Enterprise Image Size
  • Enterprise: Placing Seat Holds for Season/Package Event Tickets and Individual Event Tickets
  • Enterprise: Creating and Assigning Ticket Tiers to a Time Slot Schedule
  • Enterprise: How to Setup Ecommerce Analytics Tracking with Google and Google Tag Manager:
  • Enterprise: How to print Boca Printer and FGL tickets
  • Enterprise: Adding Seat Reservations
  • Enterprise: Recurring Event Overrides
  • Enterprise: How to create package events
  • Enterprise: Ticket Creation and Management
  • Enterprise: Adding to your event
  • Enterprise: Creating an event

• Premiere Knowledge Base

  • Premiere: Create Bulk Pricing Rules
  • Premiere: How to create Passes (Season Passes)
  • Premiere: How to Update Your Admin Password
  • Premiere: Using Quick-Sale Checkout
  • Premiere: Setting up the Donations feature
  • Premiere: How to view questions answer quantities/prices by event (Add-ons)
  • Premiere: How to access Chargeback Response Page and download it as a PDF
  • Premiere: Exporting a Sales Report for Add-on Question Sales
  • Premiere: How To Turn On/Off Team Registration At A Global And Ticket Type Level
  • Premiere: How To Block Promocodes For A Specific Event
  • Premiere: How to Setup Ecommerce Analytics Tracking with Google and Google Tag Manager
  • Premiere: Infusionsoft Ticketsocket Integration
  • Premiere: Hide price change rules on the event page
  • Premiere: View checked in / scanned ticket holders by Name
  • Premiere: How to create users access levels
  • Premiere: Add custom text to printable e-tickets
  • Premiere: How to integrate your BlueJeans account with TicketSocket
  • Premiere: Processing refunds through Digitzs, Square and Stripe
  • Premiere: Change scanned or checked in status on a ticket
  • Premiere: Dimension Guide for Uploading Images
  • Premiere: How to Bulk Resend Receipts for an Entire Event
  • Premiere: Active/Deactivate Invite friends tool on the event level
  • Premiere: Customer Order Tracking / Customer Account
  • Premiere: How to Create an Event GUIDE
  • Premiere: Event URL redirecting
  • Premiere: Embed Facebook Widget to sell tickets on Facebook page
  • Premiere: View traffic or click report by event
  • Premiere: Duplicating Events
  • Premiere: Customizing Header Links
  • Premiere: How to Create an Affiliate Submission Form

• Announcements

  • Premiere: Welcome to TicketSocket Help Center!