Support Center


Premiere: How to Disable Browser Support for the SSL 3.0 Protocol


Disabling the SSL 3.0 protocol will benefit customers who are working on older versions of web browsers such as Internet Explorer 10 and lower. Depending on how your browser is configured, you may want to disable SSL 3.0 and enable TLS 1.0, TLS 1.1, and TLS 1.2 (if these protocols are not enabled by default). Note that older versions of Internet Explorer may not have the TLS 1.1 and 1.2 protocols.

Disabling the SSL 3.0 Protocol for Internet Explorer:

1. Open Internet Explorer

2. Click the Tools icon(the gear) and click on Internet Options

3. In the Internet Options window on the Advanced tab, under Settings, scroll down to the Security section.

4. In the Security section, locate the Use SSL and Use TLS options and uncheck Use SSL 3.0 and Use SSL 2.0.

5. If they are not already selected, check Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2.

*If not all the TLS options are available, just check the ones that are. For example, in IE6, the Use TLS 1.0 may be the only available TLS option.

6. Next, click Apply and then, click OK.

Disabling the SSL 3.0 Protocol for Mozilla Firefox:

1. Open Firefox

2. In the Location Bar, enter about:config and click the Go to the address in the Location Bar symbol (arrow).

3. When you receive the “This might void your warranty” message, click I’ll be careful, I promise!.

4. On the about:config page, in the Search box, enter tls and wait for the list to populate.

5. Next, in the list, double-click security.tls.version.min.

6. In the Enter integer value window, in the security.tls.version.min box, type 1 to make TLS 1.0 the minimum required protocol version, and then click OK.


Disabling the SSL 3.0 Protocol for Google Chrome:

1. Locate the Google Chrome shortcut; typically, this shortcut is on your desktop.

      If you don't have a Google Chrome shortcut, create one.

        i. Open the folder in which the Google Chrome application is located.

         ii. In the Google Chrome folder, right-click on the Google Chrome shortcut                and then, click Create shortcut.

       iii. In the Shortcut window, click Yes to create a shortcut on your desktop.

2. Right-click on the Google Chrome shortcut and then, click Properties.

3. In the Google Chrome Properties window on the Shortcut tab, in the Target field, add the following line to the existing Target:

Add: --ssl-version-min=tls1
To: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe"
Make sure that you add a space between chrome.exe” and --ssl-version-min=tls1
"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --ssl-version-min=tls1

4. Next, click Apply and then, click OK.

*From now on (until Google releases the version of Chrome in which support fore the SSL 3.0 protocol is removed), to open Google Chrome, you must use this shortcut.

Whenever you use this shortcut to open Google Chrome, this instance of the Google Chrome browser will not support the SSL 3.0 protocol.


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