Our charge back response page built into our Orders manager can help you dispute claims from customers, you can save it as a PDF to easily send it through email. 

Follow these steps to view and save your charge back response as a PDF

• Log in to your Ticketsocket Admin for your site
• Click on Orders > Order manager
• Click on the "Actions" wrench next to the order in question
• Click on "Chargeback response"
• Right click on your chargeback response page and hit print or hit Ctrl + P to print
• Once on the print preview screen click on "change" and select Save as PDF
• Choose the location you wish to save your file and you're all set!

Use these screenshots below to help you through the steps!